Message to Our Customers
Full Support from Product Proposal to After-Sales Service
Our aim is to provide customers with complete solutions, not just sell products
Before a sale, our experienced and knowledgeable sales personnel are happy to provide customers with advice on selecting the optimum instruments and measurement methods to achieve the desired results. And even after a product or system has been purchased, our comprehensive support system can answer questions regarding product operation and use.
In many regions, we offer various kinds of seminars, training, consultations, etc. to help customers deepen their understanding of basic and advanced measurement principles, quality control methods, applicable standards, etc. Our online Measurement Fundamentals pages are also a good introduction to color and light measurements.
Our sales companies worldwide offer a broad range of support services, which may include service contracts, on-site service, IQ OQ PQ validation, etc. to meet customer needs. (Please note that services available will vary depending on the region and sales office. Contact your nearest Konica Minolta sales office or authorized dealer for details of the offerings in your area.)
We have established 26 major service facilities worldwide, with highly-trained technicians offering inspection, calibration, and repair of our instruments to ensure the highest accuracy and reliability.
* The total number of measuring instruments (excluding photographic meters) sold by Konica Minolta, Inc. Sensing Business Unit and its predecessor companies exceeded 1.2 million units in March 2011.